Three yeas ago, this month, we had to buy a new washing machine, as the old one had given up the ghost after nearly thirteen years of hard labour. We were somehow seduced by the whiz bang touchpad ultra modernness of the latest models, and bought a Fisher & Paykel electronic one.
Twelve months ago, when it broke down the first time, we were told that , because we had had a big discount on the price, even though it was brand new, because of a miniscule ding in the front of the cabinet, we had lost one year of the usual two year warranty, & therfore, it could not be fixed under warranty. Eleven weeks ago, it was repaired for the second time, with the same fault! Today it broke down, yet again, with the same fault. I have not finished the washing either. I wish I had listened to my inner voice, and bought another one,like the previous one, and not one like this. So much for the advances in modern technology. One would think that the parts would last longer than eleven weeks!!!
1 comment:
The part should definitely be under warranty still. It should remain defective for at least 12 months. Labour is still chargeable however.
Chase it up. It certainly isn't good enough.
So a ding knocks a year off your warranty, eh? It probably was.
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